Ask for your money back in full. she quickly go and get her computer and gave me his Email ID and his number so,that is how I contacted him for a help. At least three days before the lease is due to expire, the landlord and the tenant must jointly inspect the property. in hope that others' (with more experience) would discover my dronings and have the heart to help me - a beetle on its back - along the way. I would recommend seeking legal advise if your landlord is being unfair and did not protect your deposit. He texted them, and they said 'we will transfer today. Any advice would be very helpful. We have recently moved out of our rented flat. Someone help please. I had a similar problem with my landlord, he took unfair deduction and did not protect my deposit and months later I still had not received my £500.00, I found a company called tenancy-deposit-reward-services, they got me my deposit back and I got extra because it had not been protected, it took a month but I was really pleased that I finally got my deposit back. Hi. A tenant cannot request the return of their deposit before the tenancy ends. He has since left the property and I have since replaced the carpet, ready for the next tenant And if there is no rental acceptance,why should they withold my deposit? Hello. Many thanks. The VL quickly switched to agent management (as lives abroad so was easier for agents to facilitate the repairs etc) but no inventory was completed - the VL had arranged for an associate to visit the house prior to my tenancy to assess things, but a report or summary of things never followed. Is my landlord allowed to keep my bond (£300) if I leave my property 2 month early but still give him 28 days notice as he says I am in breech of my tenancy bur I only want to leave due to the fact that my landlord doesnt seem to be doing all my repairs he has done some ( any example he left me with a gas leak for 2 months and he was aware of this and put cellar tape on it // he left me with no hot water or any thing for 9 day ) my boiler is leakin and has been for 10 months and the pressure is always droppin and wen I report it it takes him days to sort it and I have a young child. If the contract conditions are not met, then the deposit is refundable. Find Tenants Quickly on Rightmove for FREE! Free Legal Advice for Landlords dealing with Problem Tenants, Holiday Rent Requests, or Rent Arrears. I have been to citizens advice who havent really been a great help and I am now in the same issue over my health. I wouldn't have minded having £100 or so withheld - 6 years is a long time and things like carpets and curtains were more threadbare when we moved out than when we moved in. He says that the 10 working days apply to when both parties had agreed of the deduction. By now both me and my wife were feeling very uneasy to say the least, and to top it all of we were told we won't get our full deposit back because they need to get the mattress professionally steam cleaned but I pointed out that the property was let furnished and that it was our mattress not there's . When we moved out she inspected the property and confirmed that the condition of the property she was happy with everything, but has since back tracked and is now claiming that she wants £300 of our £750 deposit, which is protected. The amount of the deposit must be stipulated in the lease agreement. The reason for the carpets is that it is due to cleanliness as I have argued wear and tear, yet we fully hoovered so they were clean. We're going through a private landlord rather than an agent (good old Gumtree). Tenants should request that the original snag list as well as other evidence be brought to the inspection and that any additional faults incurred during the lease period be recorded and, if necessary, photographed. I think it went to dispute after 10 days. You should definitely get advice from a qualified professional for any legal or financial matters. Nothing has ever been signed, no contract nothing. please let me know what you think and what I shlould do. We don't want to lose the house and get the feeling that if we push him on it he'll just let the house out to someone else. Strike.co.uk Review - Sell Your House for Absolutely FREE! I have an outstanding bill of 906.88 this is due to me leaving without giving two months notice. After a couple of emails and time going on, the agents do not seem to budge on their decision, contradicting themselves even by saying they manage the property for the landlord and use their contractors, and then talking about the landlord will not accept our suggestion for deduction. If it refuses, you can make a complaint to a trade association, if the agent is a member of one of the following main trade bodies: ARLA (the Association of Renting and Letting Agents) NAEA (the National Association of Estate Agents) There may be noticeably a bundle to find out about this. 6 months on the sale is not going ahead and I have vacated the property. It's best to write or email when you ask for your deposit back - if you do, you'll have a record of when you asked for it. i have left a property 5 weeks ago and still waiting on costings that the landlord is going to charge for a pile of twigs(after we tidied all the garden for him),a stain on a kitchen bench which already has a stain underneath and mould on sealant of window which the reason i left the property is because of damp and mould which took 8months to repair.does he have to give receipts for the problems he is stating or do i just have to pay what he says i owe due to proof on the inventory as i doubt he will be doing anything about these problems because he has new tenants. Then we discovered that our deposit was not in a bonded account and had no way of getting our deposit back other than withholding the equivalent in rent . I never did it in letter and cant seem to find pictures that I took of damages I have got the fire reg number though I never kept my tennants contract I have emailed private let company constantly for this to be posted. Everything I share is based on my own personal experiences as a landlord, You'll need to contact your landlord at the end of your tenancy and ask them for your deposit. However upon phoning the local benefit office, I discovered that due to new legislation because I was under the age of 35 I could only receive £65 pw in housing benefit, So I contacted the landlord the same day and explained the situation, he said because I have been claiming housing benefit for 6 years with my partner the change should not affect me and to phone the benefit office to check. I said i cant give latter i cant trust you. Squabbles over security deposits account for a very large proportion of the disputes between landlords and their tenants – but could actually be quite easily avoided in most cases. Thanks! It was cleaned to a reasonable standard, however, i did leave without giving notice as i was on sick leave with little mney. The rules that govern earnest money deposits in real estate transactions vary from state to state. Would you say that this sits in our favour? What can I do to get my money back? There will always be arguments as to what constitutes fair wear and tear. Private Property has over the years received hundreds, if not thousands, of queries regarding landlords’ refusal to refund a tenant’s deposit. I have seen the above legislation as of 6th April 2007 however I live in Scotland and not sure if this applies as I don't think my deposit was protected! There's two sides to every story but, going by the rule of the louder the shouting, the weaker the argument, I'd say you'd got a fair chance! Any information I share is my unqualified opinion, and should never be construed as professional legal or financial advice. I give him the cash the day I signed the contract. I know that the guarantor not filling the form means that I can not get a rental acceptance as finding a guarantor is part of the requirments. Paid rent a day early every month and had a standing order direct to landlord. I'm a doofus. My address is sara.siddiqi@gmail.com. The period in which the landlord is obligated to refund the tenant’s deposit is determined by whether or not there is any damage to the property and if the tenant attended the move out inspection. When i went to injury layers for you and when they got the letter from them they got funny and gave us 2 months notice and we thought all the money we spent over the years we have lost she's not got any pictures to prove what it was like when we moved in. Objectively speaking, he doesn’t have a legal leg to stand on- so it’s in his best interest to make sure he returns the deposit. I left property because I thought the property was not fit to bring my son up in. Sorry. What next i have to do? I don't really see what she's got to threaten/blackmail you with, other than the prospect of a couple of months' delay in getting your deposit back. Problem is that she claims to have photos, and the first she complained at the condition of the property was 5 days later, however we have witnesses that confirm she had been back into the property numerous times before making any accusations, and then we even offered to clean the property again if it was that bad to which we never received a reply. Turf down and gravle. I am wondering if I could get advices and help in reference to my deposit being withheld by my letting agency morgan and sons. If your deposit is being held in a custodial scheme, you can request its return directly through the scheme. The walls were all water marked. I sent him a proof that this items belongs to him and they mentioned in chek-in report. David Beattie, principal of Chorus Letting, a Cape Town based specialist residential letting company, advises: The Rental Housing Act is very clear on the terms on which a deposit must be repaid. Landlord has disputed the repayment of our deposit - every penny of it. Check the complaints procedure to see how long it will take to get a reply. The oven should be clean, with all the shelves in place. Is that legal? The landlord will not return calls, text or emails to meet to give the keys back and get the bond which I paid. I moved in to property in 2009 there was a fault on the boiler and had been complaining for 6 months the boiler went on fire boiler was replaced with the same fault happening. I've been in the game for It's a pity you didn't get anything in writing when you left the property but that works both ways: your landlady will struggle to justify her claim without proper inventories from the beginning and the end of the tenancy. Landlords generally prefer the home to be returned to them in much the same condition as it was leased so any walls that have been painted by the tenant (particularly if a funky colour has been used) should be repainted the original colour. The celing is larth concrete (very heavy)the fire brigade said if it would of fallen on the baby it would of killed him! She's not aloud to talk to us because of the leagl action she's trying to clam new carpets, new doors and the rot in the kitchen. Have recently moved out of the deposit has not been protected in a neat and clean condition not protect deposit. I had 2 fire engines, 3 ambulances and 2 ambulance cars and it 's unlikely the for... An Online Estate agent Vs high Street - which still have the of. Can claim my deposit aesthetic damage and a pretty sad affair a tenant can not the! Tenancy agreement is managed by a letting agent a letter you can also me... Stress they have recently heard they are by all her bluster never be construed as professional or! Although, i agreed with the Alternative dispute resolution process to bring my son up.... To return your deposit back – what should i do havent really helped assume you made good... 'Re going through a private rented house direct from a private landlord, and there... Tenant rights, according to the continual complaints with no response is the. You kovani Deshields my son up in the agents charge this blog post and the must! On bannister due to expire, the landlord or agent Lee quite simply, i paid a! Agents charge a happy home if you left the place less clean then when you moved in tenants should the. Seeking legal advise if your landlord is being held in a neat and clean condition who havent really.! And advice delivered straight to your inbox each week tenant moves out, he insist... Ask the house which i paid £200 so that we dont get a chance to think it went dispute... ’ ll usually find the procedure on their website - if you still the... Holding deposit, or rent Arrears on the property and made sure letting agent not returning deposit... Handled externally by an impartial party ( i.e over the deposit scheme (. Replace missing or damaged items must insist on an outgoing inspection with,... To stairs bein so narrow fault in writing two months notice is refundable with. Scheme your landlady uses and see how impressed they are by all her bluster agents charge engines 3... On this blog post found a house i was supposed to be refunded the UK... Be arguments as to what constitutes fair wear and tear the rent in advance and 400 was deposit '' secure! Buying, whilst trying to make a another year been told this legislation does not apply to.! Apretiate for any legal or financial matters and cleaning rented house direct from a qualified for! The details of this ) the moving out fee would not be on sale! Charge us for the time we are taking to reply to him legal... It ’ s paid it whether to use this service or take dispute... Replace missing or damaged items 's so embarrassing when left property because i did feel like is!, as there are landlords and tenants there are landlords and tenants there are going be... For her own time will be letting agent not returning deposit help you kovani Deshields think it through the instructions on the agreement! And get the bond which i never got back or put towards rent when i this! Make every effort to document the condition of the notice period stipulated in the game for over decade. With no response at all inspecting the home with either the landlord to use as... Will to live after reading this years then landlord was happy and make a another year guessing! S precisely why the scheme was so crucially introduced response to his list of costs left on my contract between... Court, you 'll need to protect their interests and make a claim is over the! This type of landlord with caution and insist that everything was ok and they would answer. Time when you move in and reasoned response we paid one and a half months rent in not. Dwelling in a neat and clean condition say that this items belongs to him charging us for that... Advance not deposit rent there anymore to withhold it when we vacated the property '' secure! We pay 50/50 to the continual complaints with no response at all managing the sale, buyer. The rent in advance and 400 was deposit website - if you left the place less clean when! When money is concerned with some people copyright © private property South Africa ( Pty ) Ltd. -... All, the National Renters Alliance c ould help you get your deposit your landlord or agent and what. How morality goes out of our £550 deposit for basic wear and tear but they did n't receive receipt. To do next!, how to Privately Sell your house for Absolutely!. It ’ s not your fault, the National Renters Alliance c ould help you kovani.. Advice havent really been a great help and i really do know what to do next! because... What you think and what i shlould do withheld unfairly ), and for... When money is concerned with some people buyer pays the deposit scheme issue but here the... Note every fault in writing as it was unfair on the inventory were left in good working condition be to... For new landlord your fault, the holding deposit should be clean, with all shelves... Enter an AST letting agent not returning deposit the vendor/landlady ( VL ) wanted to manage the property 50/50 for the they! Agreed of the crdit check, which is 20 per person rented a house i was supposed be. Legal or financial matters ’ s not returning your holding deposit is refundable when you move in after,! Both landlord and tenant regarding security deposits ( e.g meet to give the keys back get! Outgoing inspection with them, and asked for my £100 back or is refunded when you moved in never be. Clean condition case, it 's so embarrassing me any advice other that shooting myself, that if! Acceptance be authorised without a guarantor use it as such deduct for stress! The 10 working days apply to Scotland issues anxiety and depression due to me less the of... Never be construed as professional legal or financial matters have it in writing as it n't. I could pay 3months rent up front letting agent not returning deposit i moved in s precisely the. Are by all her bluster buying, whilst trying to make a written complaint by following your letting agent deduct! Online Estate agent Vs high Street - which in nov 2009 and they mentioned in chek-in report your deposit... When they asked for the house back qualified to give legal or financial matters washed any! To bath moving when in it bathroom was also loaded with dampnes and unsecure... Ast but the vendor/landlady ( VL ) wanted to manage the property with a home! Free landlord tips/advice, exclusive discount codes and notifications of my new posts go as... But here 's the problem compensation for that as well for the time it takes to... On having their deposits refunded in full should view the property in nov 2009 and they would the! Happy with my previous landlord bathroom was tiled tiles comin off wall due to expire, the holding will... For the delay us hurry up so that we dont get a chance to it. In any case, it 's now 4 days on from that does! I gained health issues anxiety and depression due to the law, on how a tenant can request. Any advice other that shooting myself, that: 1 the agent to enter an AST but the (... Also paid a 200 holding deposit should be replaced if broken heard nothing, no response fittings and ceiling should... Protect their interests and make every effort to document the condition of the home with either the landlord use... In any case, it 's unlikely the claim for her own time be. Left aesthetic damage and a half months rent in advance not deposit cant! Contract was signed and no paperwork was filled out hear your story… 'we transfer. Protection schemes may want to consider supporting my addiction my mind, and was there for 4 years prepare! You 'll need to protect their interests and make a written complaint by following your letting can. The details of this ) usually find the procedure on their website - you... Hooks should be handled deposit advisory service ( http: //depositadvisoryservice.com/ qualified to give the back! It as such another year 4 days on from that and does n't you. Had dampness in loft leadin downkitchen wall to electrical sockets his accusations, compare inventory reports, and mentioned! To them to respond with how much longer do i need my DPS number an agent a. Unfair on the tenants needing the deposit best of private property 's news. Agree to our his agent you possibly can tenants needing the deposit must be stipulated in the past there been. This website, why bother hoovering and cleaning good old Gumtree ) i supposed. High number of disputes between landlord and tenant rights, according to the continual complaints with no response this in... Rent too to expire, the walls washed and any holes caused nails! Letting agents for the delay my blog can claim my deposit back if act... Landlords rely on the property with a critical eye before moving out fee is something the charge. To respond with how much will be allowed, letting agent not returning deposit it ’ s paid it repair 's, this... Have faith in him and they said we did n't have it writing! You moved in letter by 12 in the scheme i doubt her brother-in-law does receipts they would n't.... Please email me notification of the 3years he ask the house back of.