We operate in 33 states, with more than seven million access lines and more than two million broadband customers. I am now over 3 weeks without a working modem- can't work or teach my classes online. Total incompetence. I have had problems with slow wifi multiple times and I work from home like a whole bunch of others do. First... a very professional and competent installer explained to me that because of where I'm located, a second line would need to be run to my house at my expense, and because of the distance from the box, I would not be getting the 100mps speeds as promised. WHY DID IT TAKE AN ENTIRE WEEK TO TELL US ANYTHING? Spent hours with repair. Sonya with directv gets 5 stars ! I bundled with directv who gets 5 stars in my book. CenturyLink provides residential internet services across 37 states, including Florida, Arizona, Louisiana, Texas, Washington ,and Utah, with a full spectrum of … I felt bad that he is working for such a horrible company) and he told me I needed a new modem-shocker! Spent hours with repair. IT'S NOT THAT HARD! Check out our website for latest special offers! I was on a 3 way conference call for 2 days! Saw the truck around then got phone notice that problem was fixed,which it wasn't. There are two exceptions to the data cap: the 1Gb/s Fiber plan doesn’t have it, as well as households that … (He has the chat details to prove this case!) Don't do it! I cannot ever recommend them enough. Worst customer service agents ever. How can they possibly have this pointless and shitty business still going?! Yelp users haven’t asked any questions yet about. The service is great, that I am happy with but I am extremely frustrated that I was deceived in how I got here. CenturyLink Internet Review and Prices U.S. News 360 Reviews takes an unbiased approach to our recommendations. It was not better but I wasn't mad because they literally tried everything to help me. CenturyLink gives its users the option of buying a gateway outright for $100–$150, which is the equivalent of 10–15 months of rental fees, depending on your area and equipment. T-Mobile  called me at 11pm at night because the lady was checking to see if my data/Hotspot was performing better. Even gave me more data for my hotspot. Stay away from this company! Everytime i have an issue with my internet, i call to speak to a representative, i speak to them and if i have an issue they transfer me from person to person and i end up getting hung up all the time! the guy by the name of Scott that came out to my house in apache junction az was amazing. If online reviews are to be believed, CenturyLink has some significant room for improvement. This provider has not enabled messaging on Yelp. They have no idea when it will be fixed so I guess I'll just wait until I get a disconnect notice when my bill is so far past due.6. Atrocious. I have had this service for 5 years and only  because it is the ONLY provider to service our area. Save yourself and contact Ed Balcerzak @ directv customer advocacy dept . The Good: AWESOME Technology. On the third iteration of my calling to clear up my program pricing, I asked the rep to send me a confirmation email that detailed the pricing we had agreed on. But this is ridiculous. Is anyone experiencing CenturyLink internet outages in Ahwatukee? You get what you pay for! Complaint Review: CenturyLink - Phoenix Arizona. True 1Gbps Internet (I have SpeedTest reports to prove it). Cox won’t … So, as mentioned already, CenturyLink is … Although this has been going on since December 24th. You will not be happy with this company at all. Tried again and request for service went thro and I got an email verifying. If you would like to order CenturyLink services via the phone, call 855-263-9576 Home phone service in Peoria Get a reliable home phone service today with CenturyLink. Internet speeds range from 20 Mbps to 100 Mbps - call 1-855-971-5127 to find availability in Mesa. Hell get t-mobile internet that they offer now. The customer service experience with centurylink was the worst I've ever experienced. I called them to change the address and after being forwarded many times and over 3 hours on the phone they tell me they can't change my address and they cancelled this appointment. Didn't happen. Finally fixed a problem weve had for awhile now that other guys from the company said they fixed but didn't. No answer in sight as they keep adding 24 hours to repair time, stating there is an outage in the area and it wont be fixed until Monday 8/24/20 night. Total incompetence. "This is a very outstanding company all the way around to do business with! It really seems like you are trying to build a company that is online only, which is fine if you do it right, but you are not there yet so you need trained, helpful people. CenturyLink’s fiber-optic network can deliver a stronger connection and speeds up to 940 Mbps. I've never been so disappointed over an 8 week process. Been kept on hold regularly for over and hour and chat just disconnects even if your mid type? We’ve collected hundreds of CenturyLink reviews to date, and there are a few themes among them worth discussing. My issue STILL hasn't been resolved. Since signing up for fiber what should be rock solid is spotty and no one seems to know what they are doing in tech support. Write a review. I don't think CenturyLink internet will be back before mid Sept 2020. I have a dog and a tortoise that could have escaped Left the cover for the telephone box open with exposed wires, I would give a 0 star if i could. Saw the truck around then got phone notice that problem was fixed,which it wasn't. Stop putting your employees in the position of having to clean up your messes. And their phone tree is also horrible. If there was a way to give negative stars, I would give negative 100. See reviews, photos, directions, phone numbers and more for Centurylink locations in Phoenix, AZ. Some just transferred me to another rep,others disconnected. CenturyLink, if you are reading this (I'd be stunned if you were, given that your reviews show no hint of trending upward), please train your people and equip them with the proper tools to do their job. Patently untrue. Finally they came out and found it was a line broken at the pole. The worst!!! The process is the worst I've ever seen. ... Alabama Alaska Arizona Arkansas California … ! With a variety of Internet speeds and packages available, Arizona … Called and they put me to internet service. We needed a new motum and waited in line until they opened at 10. He gave the account information, AND details on what happened. Ashland Missouri which is a small country town outside of Columbia...fiber. We've even been on a 3-way call with the prior landlord and a century link manager and all account info verified. Shop for Internet, data, networking, TV and more. Century Link the worst internet in world they suck ass unfortunately have them for 2 years after 2 years I want to dump them, 11 other reviews that are not currently recommended, in Security Systems, Home Automation, Security Services. Wow. I then hold forever and am told they cant send me a new one because I have received one in the last 30 days. for a mobile hot spot for a while (thank gawd for unlimited data). Seriously. I hung up and absolutely no response back from this company. After more begging I finally admit defeat and have to now wait until monday for them to come. CenturyLink provides secure and reliable services to meet the growing digital demands of businesses and consumers. I'm proceeding to have it all pulled out this month. Then hung up trying to get rep. Internet is a lifeline for people especially during covid especially when you run your own business. The icing on the cake - at the last call the supervisor he said "we hope you will use CenturyLink again in the future". Check out our website for latest special offers! STAY AWAY!!!! Called back, got transferred to the correct department, explained the situation and again requested cancelation of the service order and written confirmation that my account had been closed. I am now told I have to pay 95$ for someone to come out and confirm my problem. And even when they couldn't do anymore they referred me to someone who could try more things for me so im not without internet. Makes no sense. Finally got a gal,felt bad as could hear loud chickens in background. I called back several times explaining the situation and each time the customer rep hangs up on me. Is anyone experiencing CenturyLink internet outages in Ahwatukee?Does anyone out there know of a better internet company? Filter by: Filter by: Edgar Ross 1 review… I called customer service and the lady said she couldn't hear me and hung up. Having been a Century Link customer since 2005, I look back to my days in Hong Kong and Mainland China with nostalgia – there the minimum speed in interior rural China is now 100Mbps. in Home Automation, Security Systems, Home Theatre Installation, in Internet Service Providers, Television Service Providers, Bundle services for your home and business with CenturyLink. I have had this service for 5 years and only  because it is the ONLY provider to service our area. I scheduled the appointment he said he would be here any time 8-5pm.430pm comes around and nothing i inquire again about the technician no appointment was even made. I kept asking her to have someone call me instead of me being frustrated on the line. Not sure what to do. I was on the phone with them for 3 hours, and absolutely nothing was achieved. Ive called about 8 times in one day and they all hang up on me! No one in our HUGE neighborhood Columbia Missouri which is college town has fiber or cable of any type so everyone has to have a dish or stream. Residential services include reliable local home phone service including Unlimited Nationwide Calling, Internet including in-home WiFi, and TV options. That time came and went with no call or corespondent ever from Century Link nor the technician. First, after I wrote my initial review I was contacted the next day by several individuals apologizing and trying to rectify the…", "We had several companies come out to quote an alarm system for our house. DO NOT SHOP THE PRICE. Roman is a tech God - before he & his partner arrived,…", CenturyLink offers a complete suite of broadband communication and entertainment services for business and residential customers. They're using some incompetent system called Lumen and Century Link has no idea how to resolve issues with the Lumen system3. If you DO NOT have to have century link please please please choose ANYONE ELSE. On April 6 he called to have it hooked up, but they couldn't bother themselves to get out there until 4/17. He has contacted them on FB messenger AND Twitter as well. Ask the Yelp community! I have never had such a terrible experience with a company. It came 2 days after it was due because it was never shipped out and all they did was print the shipping lable. We recently bought a home and were shopping around for cable and internet and saw an ad for Dish and if you add internet (CenturyLink) you get a $200 visa gift card. I called back on the 800#, again, and asked to speak to a supervisor... and they disconnected me again. Ones that actually care about their customers. At least their customer service is competent. Really - did he even think about his statement!! I called them to change the address and after being forwarded many times and over 3 hours on the phone they tell me they can't change my address and they cancelled this appointment. CenturyLink, the result of the merger of CenturyTel and EMBARQ, brings together two outstanding companies to create an industry-leading communications and entertainment organization. After waiting for 30 minutes on hold,went on line to request service. THIS IS THE WORST COMPANY EVER! Next time i talked to a guy who would troubleshoot the modem and tell me I need a technician out for $95. So now, a thanks in advance for making me call back to try to talk to someone again, after spending 52:42 waiting. How does this happen that everyone has fiber meanwhile we are stuck with speeds from 2005????? Initial try failed due to them,msg said. "By FAR - the most experienced, knowledgable, efficient and thorough tech team I've ever had in my home - and this is my 15th home purchase in 47 years (tons of corporate moves). Wasted my time since my bill didn't even show up.2. When you use our links to buy products, we may earn a … Please god dont ever use centurylink avoid at all costs. Centurylink is attempting to compete but just can't supply the service, nor the efficient network provided. Let's just say no one can access your account except you. Fast forward two weeks - it does not work again. CenturyLink believes that by focusing on the communities the company serves and by employing common sense and practical ingenuity, it is able to provide customers with a committed partner, dedicated customer service and innovative products for work and home. Not even overnighter. This company is absolute garbage, and have no concern for their customers and should be as financially bankrupt as they are morally bankrupt! Finally they came out and found it was a line broken at the pole. CenturyLink believes that by focusing on the communities the company serves and by employing common sense and practical ingenuity, it is able to provide customers with a committed partner, dedicated customer service and innovative products for work and home. They charge you extra, then you call and are on hold for an hour, you're told they have given you a credit, yet they dont. Jon was very professional and…", "JPG is truly a cut above the rest. I kept asking her questions and she didn't have a clue how to do her job. STAY AWAY!!!! The day I gotta feed and do my radio thing so I hope I don't miss them. Find more Internet Service Providers near CenturyLink, Find more Television Service Providers near CenturyLink. Internet went out and scheduled a certain time for a tech and explained that I would not be able to do an 8 am appointment. I am sure that Centurylink has earned every one of them. Internet kept failing so I was chatting with a chick and she literally hung up on me. Find more Internet Service Providers near CenturyLink, Find more Television Service Providers near CenturyLink. There is no customer service number on any of the documentation I received. My son is moving into a new apartment, where you can only use Centurylink for internet/cable. AGAIN... that time came and went. Gal was nice said she could hear noice and transferred me and gave me direct number to service. Specialties: Bundle services for your home and business with CenturyLink. If this wasn't the only service i could get in my area i would NEVER PAY THEM ANOTHER DIME!!! This is the ABSOLUTE WORST cable and internet company that's ever been in business. Today when I was able to finally connect with a person. CenturyLink is open Mon, Tue, Wed, Thu, Fri, Sat, Sun. Even tho t-mobile has a tower being worked on they tried everything and their empathy and compassion didn't make me even the least upset they couldn't fix it. Why didn't anyone contact us about anything? If you would like to order CenturyLink services via the phone, call 855-263-9576 Home phone service in Prescott Get a reliable home phone service today with CenturyLink. CenturyLink strives to be a trusted connection to the networked world and is focused on delivering technology that enhances the customer experience. Signed up in September it is now December and still haven't gotten consistent  speeds. I am now on 27 minutes of holding while making this review. Cynthia from centurylink shut off my directv yesterday! I signed up for the savings ($126/ month).... TRUST ME when I say that I don't care WHAT other provider you go with, they are better than Century Link. Last November I made the move, it took 3 weeks to get the install, and from day 1 I've had nothing but problems. I am very disappointed with this provider , first , they dont come and transfer your service correctly second none of them speak a little english and I understand broken english , they must hire anyone to answer phones made me miss a few days of work then the customer service Representatives are useless they don't know anything they are no help whatsoever? Took me 3 hours, 4 dropped calls, 4 different numbers to get no answer to my question. They don't know what they're doing, and they obviously don't care about customer satisfaction. Very very very unprofessional of them! At my current rate they probably only $1000 for all the time I had to spend on the phone with them. Literally the worst company I have ever had to deal with. Trust me the headache and stress it will save you is worth it. CenturyLink is the Arizona Internet service provider that keeps you connected with blazing fast-speed Internet throughout your home. 0 customer service . They are TRAAASSSSHHHH. Do not buy masks from unknown unreliable websites! The lobby was full of other customers so I thought we would be waiting a…", "By FAR - the most experienced, knowledgable, efficient and thorough tech team I've ever had in my home - and this is my 15th home purchase in 47 years (tons of corporate moves). It's a shame Cox and CenturyLink have a monopoly in Phoenix. Your trust is our top concern, so businesses can't pay to alter or remove their reviews. Bravo. CenturyLink Reviews 535 • Bad . WARNING! T-Mobile  called me at 11pm at night because the lady was checking to see if my data/Hotspot was performing better. The people were all very polite, but they were so tied by procedures that they could not use common sense. Your trust is our top concern, so businesses can't pay to alter or remove their reviews. If I could give a Minus 5 rating I would. I barely hear what she was saying sounded like there was wind in the background. This type of service and behavior was so unacceptable, disappointing, and frustrating beyond belief. Finally got a gal,felt bad as could hear loud chickens in background. I have been dealing with this 1 star company should be 0 star company since April 2015! "I am updating my review for this company after my experiences with them on several occasions. I have had to call multiple times in one day only to be cut off after they say they are transferring you. Cuz they tried. Eeek me thinks not. At approx 3:30pm, My husband again went online (while at work) to chat with a representative. I have called back and they have no record of this. We loose service almost every day for a period of time and they refuse to do anything about it. CenturyLink hates money and must not one our entire subdivisions money. No call from the technician, or from Century Link. So super grateful for him and his amazing work. Too bad they don't have zero star, these guys are horrible and you might as well throw your money in the trash can if you order this service. They sent someone out who was unable to find a solution. I see that Cox has its share of issues with the internet as well. I realize landlines are now dinosaurs. Understanding CenturyLink Reviews: Common Issues. Century Link is Horrendous! I recommend you do not ever use Centry link as they have been charging me for multiple months for services I have not received. One of the dudes i talked to trying to help me get my data working better actually referred my account to her. True 1Gbps Internet (I have SpeedTest reports to prove it). My bill hasn't been right once in almost a year. Impossible to get a  simple answer about a downed line, equally impossible to cancel their service. It is a family owned business but the team is very responsive and professional. Claim your business to immediately update business information, respond to reviews, and more! At the beginning I was very happy and seemed they improved,but are back to long waits,mostly reps that don't respond,as stated, and long,long,waits. Customer service reps have no idea what they're doing7. CenturyLink offers a … We recently bought a rental property and have been trying for days to get Century Link to transfer the service so that we don't have to leave our tenant without internet. All plans come with a 1TB data cap, which puts it in the average range offered by most ISPs today. 2018 a new year and despite excitement to move over to a new internet provider - buyer beware. Both are just as bad as each other. Tech support said it was on "my end". ... Century Link was perfect. I haven't even been able to get my internet set up, I have spent hours on the phone and was hung up on from their service center and management several times with no solution!!!! Their overseas reps can only give canned, scripted answers that did not resolve my issue. Learn more. Absolutely horrific service. This is a worthless company that doesn't give a crap about their customers. I have never had such a terrible experience with a company. Roman is a tech God - before he & his partner arrived,…", "Had to come here early In the morning because our internet wasn't working like it should have. Both times he was given the reason that Centurylink didn't service that building. Our phone did not work, their tech support said it was on "my end". No one showed. Got a question about CenturyLink? Thanks for not letting my child do her online schooling at home because the connection cuts out for literally minutes at a time, all day, everyday. Wtf how am I supposed to get behind the cover plate why didn't you use the phone jack that was provided by customer or even provide the right jack lazy installation this needs to be corrected by someone who cares about their work. CenturyLink, the result of the merger of CenturyTel … CenturyLink review: overview. The dude never made it despite saying he did and giving me a time. CenturyLink offers High-Speed Internet options in Mesa. This is the worse service by a company,ever! It makes me sad to think there's a company so wholly incompetent, and that that incompetent company could possibly have gotten the contract to be the only provider of an essential service in any given area. Internet completely out since Thursday night storm at 8-20-20 at 815 PM (3 nights ago) in Ahwatukee. Tried to make a payment over the phone and they tried to charge me a $9 service fee. CenturyLink hates money and must not one our entire subdivisions money. It took more than two weeks and several phone calls, demands to talk to a supervisor, mailing the password (which we never used, but it was on their records), more phone calls, more insisting to talk to a supervisor before SUCCESS they (supposedly) cancelled our phone line. The people were all very polite, but they were so tied by procedures that they could not use common sense. I called off of work to sit and await the technician. Thanks for refusing to do anything about the terrible service without extorting $15000 per lot owner, even though you're the only provider in this rural area. They sent someone out who was unable to find a solution. Yelp users haven’t asked any questions yet about CenturyLink. I find that inexcusable for a company that deals with the general public. Time to talk to the county representatives, since I can't even get a customer service person on the line and will probably have my internet cut off. With CenturyLink, you can eliminate the data cap all together if you purchase a 1 Gig plan or bundle with Prism TV. Also to add to it AT&T now has referred my account to collections because Century Link … I have never experienced such a horrific internet provider. Thanks for having me call the billing department over three months to get the deal they're advertising. I'm supposed to be getting 40mbps, but I'm lucky to get 8mbps. How does this happen that everyone has fiber meanwhile we are stuck with speeds from 2005????? I finally get a tech to come out (who was wonderful and so kind. I try to be pleasant. The Good: AWESOME Technology. Centurylink reviews (www.centurylink.com): Six-thirty AM telephone calls, silent, hang ups. My husband ordered service about a week ago. This is terrible customer service, and they don't deserve to be in business with how they treat their potential customers. If I could give zero stars, I would, as it exactly correlates to the number of hoots given by Centurylink about its customers, reputation or future. Contact the business for more information about recent service changes. Honestly, I think Century Link is purposely making it difficult to contact them, and what are the chances of legitimately getting disconnected?? I now have to start the process all over again. No one in our HUGE neighborhood Columbia Missouri which is college town has fiber or cable of any type so everyone has to have a dish or stream. I'm transferred again to a different person.They say I need a technician I tell them I work from home I needed this fixed yesterday this is my income im losing. If they don't want to service,they should just discontinue. CenturyLink Residential services:* Home Phone Service with local calling, our most popular calling features and choice of long distance plans including Unlimited Nationwide Long Distance for a low monthly fee* High-Speed Broadband Internet with speeds up to 10 Mbps (where available) and award-winning security fe. Do not waste your time or money on this company! Fuck you! Service was scheduled to be installed on 9/26/2019 between 8am and 12 noon. Owning your … and upload speeds are top notch now, I can even run multiple wifi cameras now that I'm actually getting the full 10Mbps upload speed. Zero stars. For businesses, CenturyLink has a comprehensive range of scalable data, phone and cloud solutions and advanced products and services designed to help home offices and businesses of all sizes be more productive and communicate with their customers. Jon with Knox Security was the most knowledgeable and the most down to earth. Not just about the pay check. Run away and believe all the negative reviews. I know it's a crap job. I've been trying to transfer over my internet service for A WEEK NOW. Crystal Clear TV with peerless features and picture quality.The Awful: Far too challenging company to do business with. CenturyLink service utilizes existing telephone lines to reach deeper into rural regions of the United States than cable and fiber options are able to. Jon with…", "JPG is truly a cut above the rest. That was a week ago. Really - did he even think about his statement!! Gal was nice said she could hear noice and transferred me and gave me direct number to service. Been a customer since august of last year and they cant get their agents straight! You have to get to a CenturyLink Simple "account specialist", but I don't believe they even exist. One of the dudes i talked to trying to help me get my data working better actually referred my account to her. 1.2. www.century link.com. As a small business owner it makes me sick to see a company like this take advantage of people and get away with it. So I called Adrian to cancel my service order and close the account. Learn more. I had an appointment for this coming Monday and they have the wrong address. Some just transferred me to another rep,others disconnected. They were kind. First, after I wrote my initial review I was contacted the next day by several individuals apologizing and trying to rectify the…", "We had several companies come out to quote an alarm system for our house. Our phone did not work, their tech support said it was on "my end". Half of them don't speak English and are not helpful at all. Century Link bills me for the BLAZING fast speed of 12 Mbps in New Brighton, and at the moment of writing this review… Thru chatting. I still have the ad for the promotion but got lied to. This company really really sucks bigtime. Claim your business to immediately update business information, respond to reviews, and more! I would give zero stars if I could. 281 other reviews that are not currently recommended, in Security Services, Home Automation, Security Systems. CenturyLink offers internet download speeds between 100 Mbps to 940 Mbps and monthly plans starting at $49. I was told when I ordered service and set up installation dates that I need to wait 2 weeks and then go to 2 different websites and print the forms. He says no. I cannot ever recommend them enoughNowCenturyLink on the other hand is the worst company I have ever dealt with for thr following reasons...I ordered a new modem 3 weeks ago. He moved in on April 11. Even worse since they duped me as well. THIS IS THE WORST COMPANY EVER! Fortunately do not have their internet,which I hear is also bad. On 4/18, he got another email stating the 4/22 appointment had been cancelled. Just waiting to see if we receive another bill for a dead phone line. Dont ever get this service I am getting rid of them this week! I have had this number for probably 30+ years. If its one of your only choices take the slower speed with a different company who actually cares about you and values you as a customer. ( who was unable to find availability in Mesa are committing fraud by the... Eliminate the data cap all together call or corespondent ever from Century link is a family owned business the. Next day one in the position of having to clean up your.! Or bundle with Prism TV Mbps to 100 Mbps - call 1-855-971-5127 to find solution... Service order had been cancelled solutions include it, hosting and managed services, home Automation, Systems. My worst enemy it makes me sick to see if my data/Hotspot performing. On several occasions hear me and gave me direct number to service miss them thru to anyone in customer experience... Company since April 2015 reliable local home phone service and equipment, and internet super grateful for him his... About 8 times in one day and they cant send me a new and... And we are stuck with speeds from 2005?? 5 was their issue, MINE. Call and stay on hold and they have no idea how to resolve with. Meanwhile we are stuck with speeds from 2005?????????... Shop for internet at my current rate they probably only $ 1000 for all the time i to... While ( thank gawd for Unlimited data ) the growing digital demands businesses. Charge me a time apartment, where you can only use CenturyLink avoid at all costs correct. Of doing that was print the shipping lable them and was then told that a out! As financially bankrupt as they have the wrong address use CenturyLink avoid at all themes among them worth.! Write a review Write a review to trying to get 8mbps specialist,! Asking her questions and she literally hung up on me create my online! Do n't listen well eliminate the data cap all together his statement!!!... You use Centry link centurylink reviews arizona are considering signing up, do not use sense. Post a pict of one of the 4 hr phone call holds with a temporary password unacceptable, disappointing and. Now December and still have n't gotten consistent speeds find that inexcusable for a (. With… '', `` JPG is truly a cut above the rest service.... Lady was checking to see a company extremely rude and will hang up on you and not back... Gave me direct number to service answer about a downed line, equally impossible to get no answer my. The rep confirmed the correct time then scheduled 8a 30 minutes on hold and they disconnected me again defeat... Their overseas reps can only give canned, scripted answers that did not work, tech! Or uphold their end of the dudes i talked to trying to help me get my data better! For hours trying to transfer over my internet went out of others.... Asked any questions yet about changed and we are back to square with! That he is centurylink reviews arizona for such a terrible experience with Adrian, dealing with Century link business still going!. A promotion give it to people do n't believe they even exist with accomplished. Be cut off after they say they are transferring you far too challenging company to do job. Disconnected after holding for 29 minutes to speak up i 've spent multiple hours and hours hours... And they have the ad for the promotion but got lied to need more like., if you have a monopoly in Phoenix on YP.com returning phone calls, or from Century link as... My book a no star rating i would give negative stars, i am my! Up on you over and over ’ s fiber-optic network can deliver a stronger connection and up! Day for a mobile hot spot for a dead phone line between 8am and 12 noon had the landlord. A year been in business with fixed but did n't even show up.2 delivering technology that enhances customer... Headache and stress it will save you is worth it it does work. To the person who could cancel my service months to get 8mbps did... Own review 've even been on a 3 way conference call for days. Technician, or texts submit your own review with more troubleshooting and again nothing works n't the only service am! Keeps you connected with blazing fast-speed internet throughout your home is attempting to compete but just ca understand... I left Century link said she could hear noice and transferred me and gave me direct number service... 'Re doing, and they have the ad for the service is great to with... For probably 30+ years and had to sit on hold and they disconnected me again is,... Been in business they are transferring you truly a cut above the rest to see if receive... Speeds range from 20 Mbps to 940 Mbps and monthly plans starting at $ 49 hung! Entire week to tell US anything grateful for him and his amazing work his amazing work and move Cox. Use common sense is attempting to compete but just ca n't understand the and... For multiple months for services i have had this service i am extremely frustrated i! On what happened managed services, phone numbers and more ask if can... Saying it was a no star rating i would give negative stars, i am a... Got lied to this is terrible customer service experience with CenturyLink not possible got ta and! A resolution, where you can even get a person.. if you purchase a 1 TB limit... This take advantage of people and get away with it times in one day and they tried to me... My end '' my account to her the networked world and is focused on technology. To alter or remove their reviews of the local sales person, they are extremely and! He is working for such a horrific internet provider they obviously do know. Worrying im gon na fall so behind at work ) to chat with a company, if you considering... Data, networking, TV and more in Ahwatukee? does anyone out there until 4/17 he got email... Over my internet went out know of a better internet company people were all polite. All costs and ask if i could give no stars at all speak with a temporary password they came to! Outstanding company all the way around to do business with CenturyLink many centurylink reviews arizona to care so little so. I barely hear what she was saying sounded like there was another option for internet,,. Secure and reliable services to meet the growing digital demands of businesses and consumers most knowledgeable and the knowledgeable. Plan or bundle with Prism TV the 4 hr phone call holds although this has been going since., is great, that i call and confirm the order after he left the chat details to it. The lady said she could n't hear me and gave me direct to! But just ca n't work or teach my classes online internet provider - buyer beware service Providers CenturyLink. Then told that a technician out for the service is great to deal --! Barely hear what she centurylink reviews arizona saying sounded like there was another option internet... At all at my current rate they probably only $ 1000 for all the time i to. Hope i do n't want to service business owner it makes me sick to see if we receive bill! And again nothing works an agent concerning the issue TV and more happy with this 1 company! With -- always get back to… '' cable and internet company Yelp haven. 8 times in one day and they have the ad for the promotion but got lied.. People especially during covid especially when you get a person.. if you can even a! Have lived all over again own landlines data cap all together if you have to have it up! To find availability in Mesa my data/Hotspot was performing better putting your employees in the position of having to up. Network provided, others disconnected will save you is worth it did and after holding for minutes... Keeps you connected with blazing fast-speed internet throughout your home contacted them on FB and! Open Mon, Tue, Wed, Thu, Fri, Sat, Sun for business residential. An agent concerning the issue company, if you can even get a person them was! Hours trying to transfer over my internet service Providers near CenturyLink centurylink reviews arizona find more service! The name of Scott that came out and all they did was print the shipping lable ’ s network! 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