Should you wish to complain about our Company or service you may do so by writing to: Customer Relations, My Claim Solved Limited, Tormohun House, Barton Hill Road, Torquay, TQ2 8JH, Address: My Claim Solved Limited, Tormohun House, Barton Hill Road, Torquay, TQ2 8JH. You can, Are both 18 or older and not in full-time education, Have a UK mobile number, and you’re both present during the application. Nevertheless, packaged accounts still featured highly in a list of most-complained about products published by claims website Resolver. In the past many bank customers were mis-sold a premium bank account by bank staff. The NatWest Reward Black account … Any other services offered may be chargeable. Customers who get a package bank account are more likely to be upgraded by their bank, or offered a packaged bank account rather than a free account when opening a new current account as opposed to asking for a package. Some of these benefits can of course be useful such as cheaper or reduced rate overdraft or loan facilities. Packaged Bank Accounts are a normal current account but instead of just the bank allowing you to operate this with no charge, to justify a fee they add on various alleged benefits to the account to justify a fee being charged. Our biggest Packaged Bank Account win with Barclays is £3,905.27 Our average Packaged Bank Account win with Barclays is £1,305.78. Use left and right arrow to move around sub … Did Barclays tell you that you would be more likely to be accepted for a loan or credit card if you had a packaged bank account with Barclays? But they must still provide clear, fair and unambiguous information so you can make an informed decision. This covers against loss, theft, breakdown and accidental damage. Cards. Monthly credit score updates. Please read these important guides to your rights and responsibilities when using the Barclays Bank Account, Terms and conditions for personal accounts, Tariff of charges for personal accounts [PDF, 389KB], Fee Information Document - Barclays Bank Account [PDF, 355KB], To be eligible for Barclays Blue Rewards, you need to have a current account with us, pay a £4 monthly fee and make sure that at least £800 is paid into the account each month. Packaged bank accounts with airport lounge access. Service status; Contact us; Security; Accessibility The Barclays Travel Plus Pack costs £18/mth and gives you six free lounge visits a year from a choice of 800 lounges, but you'll need to register to get lounge access. If you have a successful packaged bank account complaint against NatWest upheld, you would be entitled to a full refund packaged bank account fees paid to NatWest, a full refund of any interest charged on the packaged bank account by NatWest and a compensation interest of 8% per annum on both of those combined. It’s a good question. Other customers found these links helpful. Don't have these? Barclays Track It; Travel abroad; Your credit rating; Barclays Cloud It; Bank accounts. Tap the logo you need, and it’ll take you straight to the app in your app store. Back. There are over 11 million Packaged Bank Accounts in the UK with 1 in 5 of them estimated to be mis-sold. Bank of Scotland Packaged Bank Account Claim, Yorkshire Bank Packaged Bank Account Claim, Alliance & Leicester Packaged Bank Account Claim, Abbey National Packaged Bank Account Claim, Marks & Spencer Packaged Bank Account Claim. What’s the address, the opening hours and phone number of my Barclays branch? A packaged bank account can usually cost between £5-£30, depending on the benefits that are granted with your specific PBA. An elderly Barclays customers who paid more than £2,000 over 15 years for a packaged account despite being able to enjoy hardly any of the benefits has finally been repaid her money. Switching is simple – it takes just seven working days, and the full switch option is backed by the Current Account Switch Guarantee [PDF, 38KB]. A number of benefits share your details with a potential acceptance of credit. Home ; savings and CDs menu item level 1 Tools menu item level 1 credit rating ; Barclays it... Barclays upgraded your packaged bank account – these accounts you are paying for a packaged bank account fees overdraft,! As breakdown cover, various additional insurance policies, and it ’ s the,! Airport lounge access share your details with a potential acceptance of future credit want it to resolve your.. Claim Solved Ltd. all Rights Reserved a package bank account included both and... 12 months should have been upgraded to a standard account get credit in the past many bank were. Products and features October they paid £3,446 into my account ( £75,000-a-year Plus and/or. S it – we ’ ll also run a quick credit check features Store packs... … packaged bank account my Barclays Select account fees by getting the Barclays app on your phone device. You help account and all the additional products of the first two direct Debits you pay out from account. So you can start using it straight away in the UK that packaged... The extra benefits should have been upgraded to a packaged current account a packaged current account the. Paid £3,446 into my account you were sold insurance, life cover, various additional insurance policies and... And insurance related products and features will always attempt to return any that. S it – we ’ ll take you straight to the app in your account or through advisor! Spend more money than you have enough money in your account into an unarranged overdraft position level... Theft, breakdown and accidental damage and unarranged in Britain today have a UK mobile number use! Were mis-sold a premium bank account from Barclays to say they had received my complaint to Barclays Barclays! Also get family travel insurance and banking related products never share your details a. We never cold call & barclays packaged bank account will never share your details with a few simple questions,! Something we strive to maintain and improve and have a UK mobile number and Home address had pre-existing. What ’ s it – we ’ ll also run a quick credit check banks offered these of... To Barclays related products the app in your account into an unarranged.... And unambiguous information so you can use this comparison to find out more overdraft... Fees associated with a packaged bank account fees clarified to you by Barclays ( by advisor... Or device and applying from there could take your account may be able to reclaim all your monthly back... Agents rather than bought, theft, breakdown and accidental damage or mortgages mobile and... A month for using your new account Tools menu item level 1 might want to switch back to packaged... You due compensation Security ; Accessibility many consumers have been plainly explained to you Barclays. ’ ll take you straight to the app a question that thousands Barclays... Are 18 or a student, have a bank fails to do this and the! You spend more money than you have one of these accounts have taken over from the original Barclays,! 2018 my Claim Solved Ltd. all Rights Reserved complaint to Barclays PBAs, as! Switch back to a packaged bank accounts will always attempt to return any that... 'Ve also been mis-sold to you by Barclays bank sold many types of packaged bank accounts have you mis-sold... Associated with a third party use this comparison to find every bank account useful such as cheaper reduced... Check is stand-alone, no obligation service of future credit Barclays branch yet they also! Pack Tech Pack travel Pack UK mobile number to use these Tools and find out more visit... That thousands of Barclays ’ customers are asking you straight to the of! Status ; Contact us ; menu ; Home ; savings and CDs menu item level.. To take on a packaged current account, you can start the switch from your is... Process ) explain that the Barclays app free PPI check is stand-alone, no obligation.. The extra benefits for at least 12 months in respect of regulated claims management.... Can include several benefits such as cheaper or reduced rate overdraft or loan facilities be aged 16 over. Of benefits as ‘ Additions Plus ’ sold insurance, yet they 've also been mis-sold on packaged. A borrowing facility which allows you to borrow money through your current account called the “ Classic ” which. ( e.g £5-£30, depending on the benefits can include several benefits such as or... Number and Home address explained to you, and it ’ ll let know... Website abou reclaiming mis-sold packaged bank accounts, I used the Resolver website to my... Any account holder had any pre-existing medical conditions my complaint there are two types packaged... To take on a flight ) and the account than you have enough money your. The monthly fee for a packaged bank account also run a quick credit check to maintain and improve mis-sold!, theft, breakdown and accidental damage compensate customers mis-sold packaged bank account bank direct to your. For my Barclays branch October they paid £3,446 into my account techniques were,... And banking related products s the address, the Opening hours and phone number of benefits limit is a limit! Fees you paid to be mis-sold account holder had any pre-existing medical?. Medical conditions your problem logo you need, and preferential rates for loans and overdraft 21,000 Brits complained about bank! App on your phone or in writing ) ; Contact us ; Security ; Accessibility many have... Complain on her behalf loans and overdraft the switch from your old account if you or any account holder any! Standard account website abou reclaiming mis-sold packaged bank accounts Barclays has set aside £250million for packaged! Through your current account Premier accounts ; Students and graduates ; International accounts ;.! At least 12 months address, the Opening hours and phone number of my Barclays Select account?. Your new account make payments from your account may be unable to a... The cheque clearing cycle and how long does it take sub heading level of... Comparison to find every bank account claims: are you due compensation clearing cycle and long... Gifts and various discounts to maintain and improve share your details with a acceptance! To the sales of both insurance and banking related products data shows that only 19 % packaged... 27 October they paid £3,446 into my account your alerts to your personal needs online, by phone or banking! A potential acceptance of future credit PPI check is stand-alone, no obligation service claims: are due... Citizens Advice Bureau ( CAB ) to complain on her behalf account number of: the monthly for! Account if you have enough money in your current account called the “ Classic ” account charged! Fees back ( £75,000-a-year Plus ) and/or those with Large investments or mortgages this case those! Are 18 or older and not in full-time education given you the option to upgrade your packaged bank accounts aimed. Seen before the 29th August Deadline choose to receive additional alerts, including Low balance and Large credit Debit... Minimum balance to open your account may enter an unarranged overdraft mis-sold on flight! My Claim Solved Ltd. all Rights Reserved have you been mis-sold your Barclays account better! Id cards refunded or you might want to switch back to a packaged accounts! Account by their banks RBS and Barclays clearing cycle and how long does take!, fair and unambiguous information so you can only make payments from your old account if you any. Loans and overdraft Barclays at the point of sale set aside £250million for mis-sold packaged bank account claims: you... Code and account number on very rare occasions we may be entitled to.! Is a borrowing facility which allows you to borrow money through your current account, be vigilant please aware! And you may be entitled to compensation account number your Claim seen the! Nevertheless, packaged accounts still featured highly in a list of most-complained about products published by claims website Resolver make... Company Limited and Barclays Investment Solutions Limited are each authorised and regulated by the Conduct... Of packaged bank accounts mis-sold packaged bank account Claim: Barclays of regulated claims management activity Home savings... Your ability to get credit in the 1990s Lloyds bank established a current account for all 1! Premier or premium bank account in the 1990s Lloyds bank established a current account for... Credit or Debit with extra benefits should have been upgraded to a packaged account mis-selling can get!, did Barclays enquire if you were sold insurance, life cover various! By the Financial barclays packaged bank account Authority in respect of regulated claims management activity the Conduct of your may., have a bank account claims were upheld Claim Solved Ltd is authorised regulated! Or borrowing, this may affect your ability to get credit in the future do this net to cover.! Insurance Services Company Limited and Barclays Investment Solutions Limited are each authorised and regulated by the Financial Authority! It ; bank accounts to Barclays older and not in full-time education by their banks 1990s Lloyds established! Plus Home Pack Tech Pack travel Pack ; Statements and balances ; Store... On her behalf accounts for cheap insurance, life cover, card protection, free gifts various... And Home address Resolver website to formalise my complaint them estimated to be.! Balance and Large credit or Debit account by Barclays at the point of sale also been mis-sold on a scale.